Business intelligence (BI) is a broad category of application programs and technologies for gathering,
storing, analyzing, and providing access to data to help enterprise users make better business decisions.
BI applications include the activities of decision support, query and reporting, online analytical
processing (OLAP), statistical analysis, forecasting, and data mining.
Our Business Intelligence Services utilize the decision support model to ensure that you are getting the
most out of your decision support application investment. By utilizing information and insight gained
from your data warehouse and analysis tools, our goal is to help you keep track of the key performance
indicators in your business, and help you put into action changes that will improve your business.
Instead of using hypothesis and presumption based on fabricated feelings or rumors, our decision cycle
starts with raw data ? the accumulation of data that is captured as part of your day to day operations.
As the normal processes of your business are being executed, data such as claims, contracts,
authorizations and member contacts are generated from within your organization.
Also, data from providers, regulatory institutions, hospitals, and vendors is also accumulated as you
interact with your business partners.